Eurowings serves at Main Terminal, Innsbruck Airport (INN). The Eurowings Innsbruck Airport Terminal serves as a gateway to the UK and Europe as well as certain long-haul destinations.
For passengers flying out of INN Airport, understanding the Main Terminal layout, its facilities, and the services that the airline offers is crucial for a seamless travel experience
In this detailed guide, we will delve into the Eurowings arrival and departure operations, amenities, and services available for a convenient and comfortable journey.
Overview of Eurowings INN Terminal – Innsbruck Airport
Refer to the table below to get all the essential information about Eurowings Innsbruck Airport Terminal:
Airport: | Innsbruck Airport |
Airport IATA Code: | INN |
Airline: | Eurowings |
Airline IATA Code: | EW |
Arrival Terminal: | Main Terminal |
Departure Terminal: | Main Terminal |
Ticket Counter: | Departure Hall, Main Terminal |
Address: | Fürstenweg 180, 6020 Innsbruck, Austria |
Which Terminal is Eurowings at Innsbruck Airport (INN)?
Eurowings uses Main Terminal at INN International Airport which handles its arrival and departure operations. The ticket counter is also located at Main Terminal.
To get to Eurowings Innsbruck Airport Terminal, you can reach it by car. You can access public transportation options such as Innsbruck Airport Express train, which offers connectivity to the city. Besides, underground trains are available from Main Terminal.
The bus station is located outside the arrival halls. Also, you will find the registered taxi stand at the parking lot. Premium passengers who are flying first class or frequent flyer members can access the Lufthansa Senator Lounge in Main Terminal.
Eurowings Departures Terminal at INN
Passengers flying with Eurowings need to board the flight from Main Terminal of Innsbruck Airport. Passengers who have not completed the online check-in or have a special request to make must obtain the boarding pass from Eurowings Innsbruck Airport Terminal.
The check-in counter opens 2 hours prior and closes 45 minutes before scheduled departure. Passengers who travel with hand luggage head straight to the security screening area.
If you’re flying with checked luggage, submit your bags at the self-service baggage kiosk which will automatically assess the weight and size and issue the baggage tags. Head to the security area before you move to the departure hall to board the flight.
At Main Terminal, Post-security areas, there are plenty of shopping and dining options that await passengers’ attention. You can access free WiFi and stay connected or be productive while you wait for the flight.
Eurowings Arrivals Terminal at INN
All Eurowings flight arrives at Main Terminal of INN Airport. International travelers arriving from Europe have to go through immigration and customs immediately upon arrival.
The Eurowings Innsbruck Airport Arrival Terminal also offers a range of amenities for onward travel such as ATMs, currency exchange counters, free WiFi, and access to public transportation options like Innsbruck Airport Express, and registered taxis.
How to Report Delayed, Damaged, and Lost Baggage at Eurowings Innsbruck Airport Terminal?
If Eurowings delays or damages your baggage at Innsbruck Airport Terminal, the airline will offer immediate assistance, return the baggage to you as soon as possible, or compensate you for any damage or lost article.
Damaged Baggage
As soon as you realize the damage report the damage at the Local Eurowing Lost and Found desk at the arrivals hall.
- Passengers who have left the airport must complete the damaged baggage report within 7 days of arrival.
- Whether you report the damage at the airport or online, you will receive the written confirmation alongside the property irregularity report number.
- To receive the compensation passengers must submit the claim.
Delayed/Missing Baggage
Passengers must wait until all the luggage has been delivered. If the baggage has not been delivered, keep your boarding pass and baggage tag handy. And –
- Go to the Eurowings representative at the Lost and Found desk and report the matter.
- You will be handed an official written confirmation alongside your PIR number.
- The PIR reference number is essential for tracking the status of your delayed baggage on the Eurowings’ website.
- If the baggage is not delivered 5 days after the arrival, passengers can claim the daily essentials and the lost baggage compensation.
Travel Services Offered at Eurowings Innsbruck Airport Terminal
Eurowings flights depart and arrive at Main Terminal which offers a variety of services that enhance passengers’ experience. The airline’s representatives are known for their vast experience they offer services like adding extra baggage, flight changes, and more.
Here’s the list of services available for passengers at Eurowings Innsbruck Airport Terminal:
Airport check-in | Late Night Baggage Drop |
Discount for students | Traveling with animals |
Seat reservation | Traveling with infants |
Traveling with children | Accessible travel |
Flight Delay and Cancellation at Eurowings Innsbruck Airport Terminal
In rare cases, the traveler may not be able to operate flights as scheduled at Eurowings Innsbruck Airport Terminal. Those events include:
Flight Delays
In the event of long delays of at least 3 hours or more, passengers are entitled to:
- Meals and refreshments in relation to their waiting time
- Hotel accommodation if there is an overnight delay
- Airport transfer
If there is a delay of 5 hours or more, passengers can claim a refund on the unflown segment of the flight. In addition, passengers are entitled to compensation between 300 – 750 USD per passenger.
Cancellation
If a passenger’s flight is canceled within 14 days from the date of departure, they are entitled to a:
- Refund to the original method of payment
- Rebook the flight to a later date or destination. The new travel date must be within the ticket validity period.
- Rebook to a next avaiilale flight
Further, passengers are entitled to compensation between 300 – 750 USD per passenger.
Shopping/Dining Options at Eurowings INN Terminal
Eurowings passengers enjoy a range of shopping and dining options at Main Terminal of INN Airport:
- Kurt Geiger
- Fendi
- Hermes
- WHSmith
- InMotion
- Bulgari
- Travelex
- Chanel
- Ladurée
- Paul Smith
- Superdry
- Sunglass Hut
- Cartier
- Watches of Switzerland
- Dior
- The Bookshop by WHSmith
- Boss
- Jo Malone
- Louis Vuitton
- Harrods
- Accessorize
- World Duty-Free
- Haute Perfumerie
- Burberry
- World of Whiskies
- Tiffany & Co
- Case
- Moncler
- Boots
- Ted Baker
In addition, the dining scene at INN Main Terminal caters to diverse tastes with a vast selection of cafes, fine dining outlets, and quick-service restaurants.
- Wagamama
- The Evergreen Bar & Restaurant
- YO!
- The Curator
- Black Sheep Coffee
- Pret A Manger
- Spuntino
- Caviar House & Prunier Seafoo
- d Bar
- Joe’s Coffee House
- The Oceanic
- Caffè Nero
Amenities at Eurowings INN Terminal
There is a wide range of facilities and services at Eurowings Terminal Innsbruck Airport that offer free WiFi, charging stations, dedicated space for families, and more. Here’s the list of services and amenities available at Main Terminal of London Innsbruck Airport:
- Meeting rooms
- Charge up
- St George’s Chapel
- Postal services
- Help and assistance
- Cash machines
- Family facilities
- Trolleys
- Multifaith prayer rooms
- Toilets, showers & water
Map Eurowings INN Terminal – Innsbruck Airport
Passengers can navigate Eurowings Innsbruck Airport Terminal with ease thanks to the interactive map given below. The map helps passengers identify sections for check-in, baggage handling, baggage claim, lost and found desk, immigration, and customs.
In addition, the terminal layout helps passengers identify accessible amenities, shopping outlets, lounges, dining and relaxation areas.
Contact Eurowings INN Terminal – Innsbruck Airport Airport
Passengers who need assistance at Eurowings Innsbruck Airport Terminal can contact the airline’s representative through phone and other social media handles. For passengers who have queries about special assistance, baggage services, and flight status, the Eurowings customer service team is available 24/7 at the credentials mentioned below:
Twitter: | https://x.com/eurowings |
Facebook: | https://www.facebook.com/eurowings/ |
Instagram: | https://www.instagram.com/eurowings/ |
Phone Number: | 43 512 225250 |
FAQs
Eurowings operates at Main Terminal, at INN Airport.
It is recommended to arrive 2 hours before for domestic flights. For international travel, passengers must arrive 3 hours before for check-in, baggage handling, and security screening.
At Main Terminal, look for the signage for check-in. You will find self-service kiosks and traditional check-in counters that help passengers obtain the boarding pass. The check-in at the airport must be completed 45 minutes before scheduled departure.
Innsbruck Airport offers dedicated assistance for passengers with reduced mobility such as wheelchair access, assistance with check-in and baggage handling, assistance with baggage claim, and escorting passengers with boarding and disembarkment.
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