Aegean Airlines CLJ Terminal boasts comprehensive services and amenities that not only bring comfort but also excellent customer support to the passengers. Passengers traveling with Aegean Airlines from JFK International Airport also access last-minute travel services that offer flexibility while keeping the cost pretty much affordable.
Here’s a detailed overview of all the services, facilities, and amenities available at Aegean CLJ Terminal. In addition, you can have also access to the essential contacts for impromptu customer support.
Aegean Airlines Terminal Information Cluj International Airport (CLJ)
Refer to this table to know all the important information about Aegean Airlines CLJ Terminal –
Airport Name | Cluj International Airport |
Airport Code | CLJ |
IATA Code | A3 |
ICAO Code | AEE |
Airlines Code | 390 |
Address | Strada Traian Vuia 149-151, Cluj-Napoca 400397, Romania |
Contact Number | 40 264 307 500 |
Aegean Airlines Terminal CLJ | Single Passenger Terminal |
Arrival Terminal | Single Passenger Terminal |
Departure Terminal | Single Passenger Terminal |
Official Website | http://en.aegeanair.com |
YouTube Page | www.youtube.com/@aegeanairlinesvideo/about |
Facebook Page | www.facebook.com/aegeanairlines |
Twitter Account | http://twitter.com/aegeanairlines |
Instagram Account | http://instagram.com/aegeanairlines |
What Terminal is Aegean Airlines at CLJ International Airport?
Aegean Airlines uses Single Passenger Terminal at Cluj International Airport and is considered as the primary hub. It served as an international gateway for flights tp/from Europe, the Middle East, and North America.
Aegean Airlines Terminal CLJ features a variety of dining options ranging from grab-and-go to gourmet meals, catering to the diverse tastes and preferences of passengers.
There are numerous shopping outlets ranging from duty-free outlets to convenient stores that offer daily travel essentials to high-end luxury and cosmetic items.
There are plenty of relaxing chairs across Single Passenger Terminal. Besides, you can access free WiFi post security at the Departure and Arrival Halls.
Passengers flying Business Class, First Class, and frequent fliers can access Star Alliance Paris (CLJ) Lounge which offers a more relaxing environment with complimentary meals & refreshments and other comfortable amenities.
There are streamlined security screening and baggage handling that offer a smooth transition from check-in to boarding the flight.
Aegean Airlines’ presence at CLJ International terminal walks the talk by providing excellent customer support, making it the most preferable carrier in Europe.
Whether you’re flying for business or leisure, the airline’s representative helps passengers in meeting all their travel needs, thus ensuring hassle-free travel.
Aegean Airlines CLJ Departure Terminal
Aegean Airlines departs from Single Passenger Terminal at Paris CLJ International Airport. Being the primary hub, the Aegean Airlines CLJ Terminal is designed to cater to international travelers, thanks to the modern class amenities and services that facilitate comfortable travel to the Middle East, Europe, and North America.
Upon arrival, follow the signage for the Aegean Airlines counter that will assist passengers with check-in, baggage, and boarding the flight.
Being one of the busiest airports in the world, it is recommended to arrive 3 hours before departure if you prefer to check in at the airport.
Several self-service kiosk check-in counters fasten the boarding process and help you avoid the long queues at the airport. Submit your baggage at the check-in counter and collect your baggage tags.
After you complete check-in and obtain a boarding pass, move to the security screening area at the Departure Hall of the 2D Terminal. There are plenty of screening counter that streamlines the process while minimize the waiting time at the airport.
Post security when you enter the boarding gate area there are plenty of shopping and dining options, that let you utilize the waiting time. For added convenience, the 2D terminal offers free WiFi and several charging ports to ensure you stay connected while keeping your devices fully charged before you board the flight.
Aegean Airlines CLJ Arrival Terminal
Aegean Airlines flights arrive at Single Passenger Terminal of Charles De Gaulle International Airport. The terminal is designed to ensure a smooth transition for international travelers.
Upon arriving at Aegean Airlines CLJ Terminal passengers must follow the signage to the immigration. You may be asked to present your passport and other travel documents.
The Customs Border Protection (CBP) officers ensure a speedy clearance, thanks to the trained staff that streamline the process while raising the bar for the standard protocols. maintaining the security protocol.
After clearing immigration, head to the Baggage Claim area. The LED screen installed here will guide you to the designated carousel number. The carousel area will assigned according to the arrival flight number. This ensures a speedy recovery of the checked baggage.
Head to the Arrival Halls for ground transportation options like RER System Metro, car rentals, taxis, shuttles, and ride-sharing services.
There’s also a dedicated hotel reservation desk that helps you find hostels, hotels, and stays at discounted fares.
Single Passenger Terminal also features currency exchange counters and ATMs that offer convenient services related to financial matters upon arrival.
List of All Aegean Airlines Terminals.
Lost and Found Service at Aegean Airlines CLJ Terminal
If passengers’ baggage is delayed, the Aegean Airlines CLJ Terminal does everything it can to locate and return bags to the passengers as soon as possible.
Passengers who cannot receive their baggage upon arrival must check the mobile notification. Passengers who have already registered their mobile numbers at the time of booking will receive a message from the airline. This assures that airlines acknowledge that your baggage is delayed.
You’re not required to report at the Lost and Found counter, rather you need to fill out an online form to get the Property Irregularity Report (PIR). This way, Aegean Airlines will keep you posted regularly notifying you of the status of your lost or delayed baggage.
If bags are not received within 24 hours of the arrival, you are entitled to get reimbursement for daily essential expenses like toiletries, underwear, clothing, and medication, if necessary.
The reimbursement amount is not pre-defined but the airline will assess based on the daily expenses that are bound to occur every day.
Passengers whose bags are still not received after 45 days from the arrival date, are entitled to a refund of the baggage fee and lost baggage compensation.
Travel Services Offered at Aegean Airlines CLJ Terminal
From adding security fast track to extra baggage, the airline offers plenty of travel services last minute that enhance the quality travel experience –
- Security fast track – You can request fast-track security screening at CLJ airport where a dedicated lane will expedite the process and take you straight to the departure gate.
- Add extra baggage – Passengers can purchase extra baggage if they have a Light or Flex ticket at Aegean Airlines CLJ Terminal.
- Add seats – Passengers can request advanced seat selection by choosing one from extra legroom, upfront, or standard seats at the airport. They must be requested 3 hours before scheduled departure.
- Traveling with pets – Passengers are allowed to travel with 1 cabin pet provided that the maximum weight must not exceed 8 kg, including the carrier. Passengers must arrive at Aegean Airlines CLJ Terminal 3 hours before scheduled departure.
- Business Class upgrade – passengers traveling on Economy Class under the Saver Flex or Comfort Flex fare are eligible for an upgrade to Business Class last minute at the airport. Passengers can request an upgrade 2 hours before departure. Fare difference may be applicable.
- Airport transfer – After you arrive at Aegean CLJ Terminal, you have the option to book a ride which will cost you the same price as a regular taxi. Aegean Airlines will help you secure the best deals by optimizing the driver’s schedule process so that there is no downtime at the airport.
- Airport check-in – Passengers can access Aegean self-service check-in kiosks at the airport that will allow them to check in, select their preferred seat, check baggage, and print boarding passes. Passengers can request check-in 60 minutes before scheduled departure.
Flights Delays at Aegean Airlines CLJ Terminal
In a situation where an Aegean Airlines flight is delayed or canceled at CLJ International Terminal, the concerned passengers is entitled to –
- Offered assistance under Right To Care.
- Right to compensation
In case of a flight delay when the schedule is postponed beyond its scheduled time of departure –
- 2 hours or more in case the flight distance is 1500 km or less
- 3 hours or more for flight distances between 1500 and 3500 km
- 4 hours or more if the flight distance is beyond 3500 km
In all the above scenarios passengers are entitled to the Right To Care where they will be provided –
- Meals and refreshments concerning their waiting time
- Hotel accommodation
- Transport between the airport and the hotel
- 2 phone calls, faxes, or emails
Passengers shall receive flight delay or canceled flight compensation by –
- 325 USD for 1500 km or less
- 525 USD for flight distance between 1500 and 3500 km
- 700 USD for flight distances over 3500 km
Facilities/Service at Aegean Airlines at CLJ Terminal
Below is the list of amenities available at Aergaean Airlines CLJ Terminal that brings comfort and enhance the quality travel experience –
- Luggage storage
- Luggage wrapping service
- Lost property service
- Relay deposit
- Automatic baggage drop-off
- Banks and cash machine
- Currency exchange and transfer
- Pharmacies
- Medical center and emergencies
- Post Office
- Photo booths
- Free WiFi
- Charge Box
- Business Area
- LE MEET & GREET by Extime
- Extime Lounge
- Premium Car Park
- YOTELAIR
- PlayStation games areas
- Relaxing chairs
Map Aegean Airlines CLJ Terminal
Refer to this map for Aegean Airlines Terminal CLJ for better navigation –
Aegean Airlines CLJ Terminal provides a comprehensive range of services and amenities that not only bring comfortable travel but also enhance an overall travel experience. The airline also offers plenty of services last minute to foster flexibility while offering excellent customer support. Your journey to hassle-free travel starts with Aegean Airlines at Charles De Gaulle International Airport.
FAQs
The airline operates at Single Passenger Terminal at Cluj International Airport.
The check-in counter includes self-service check-in kiosks and a traditional check-in counter. Both of them are located at the Single Passenger Terminal which is the primary hub for Aegean Airlines.
Yes, Single Passenger Terminal handles both departures as well as arrivals.
No. There is no dedicated lounge operated by Aegean Airlines at Paris International Airport. There are other lounges there where passengers can take refuge based on their credit card and the elite membership they hold.
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