Air France operates from Terminal 1 at John F. Kennedy International Airport (JFK). The Terminal 1 includes a check-in counter, departure gate, and a range of amenities that help passengers with a smooth journey. Here’s a detailed overview of the Air France Terminal at JFK Airport and all the services the airline offers at the airport.

Overview of Air France Terminal at John F. Kennedy International Airport (JFK)

Refer to this table for all the detailed information about the Air France at John F. Kennedy International Airport (JFK): 

Airline Name:Air France
Air France IATA Code:AF
Air France ICAO Code:AFR
Airport Name:John F. Kennedy International Airport
Airport IATA Code:JFK
Airport ICAO Code:KJFK
Arrivals Terminal:Terminal 1
Departures Terminal:Terminal 1
Ticket Counter:Departure Hall, Terminal 1
Address:Queens, NY 11430, United States

What Terminal is Air France at John F. Kennedy International Airport (JFK)?

Air France uses Terminal 1 at JFK International Airport. This airport is the airline’s primary hub, offering an international gateway for flights to South America and Trans-Pacific destinations. Passengers traveling from JFK Terminal must arrive at least 3 hours before departure to ensure smooth boarding. The Air France check-in at the airport. To check the live status of the flight, visit JFK’s website to see if there is a change in the time due to any operational reasons.

Air France Departures Terminal from JFK

Air France flights depart from Terminal 1 at John F. Kennedy International Airport. Terminal 1 is dedicated to international travelers and is well-equipped to handle the peak rush for international departures. Once you arrive at Air France JFK Terminal 1, head to the check-in counter. To check in at JFK Airport, you must arrive 3 hours before the scheduled departure.

Air France Arrivals Terminal at JFK

The Air France flights arrive at Terminal 1, which is adequately designed to handle the international arriving traffic, providing passengers with a streamlined immigration and baggage retrieval process. When you arrive at the Air France Terminal JFK, proceed to the Customs Border Protection (CBP) area.

List of all Air France Terminals.

Air France Lost & Found at John F. Kennedy International Airport

Passengers whose baggage has been delayed at the Air France JFK Terminal Arrival must immediately report to the airline’s executive upon arrival. 

Passengers who have left the airport must report the missing baggage within 21 days from the arrival date. Make sure to keep the receipts of the items that were purchased last minute. These items could be medication, undergarments, and essential toiletries.

At times, our baggage gets damaged during transport. Regular handling of baggage may lead to dents and scratches. In that case, the airline is not responsible for the smaller damages.

Air France Travel Services Available at JFK Airport

At Air France JFK Terminal 1, passengers can access a range of travel services, which include check-in, flight cancellation, last-minute flight reservation, baggage services, and more. 

  • Add Baggage: At the airport, you can add additional baggage, which includes oversized as well as overweight baggage. You can also use Miles at the Air France Terminal JFK to purchase your baggage options.
  • Seat Selection: Air France Economy Class gives you the option to select your seat at the time of check-in. Passengers also have the option to upgrade the seats to extra legroom or purchase an empty seat at the airport.
  • Special Assistance: Pregnant women, senior travelers, and passengers with reduced mobility can request wheelchair assistance or escort service with Air France at the check-in counter. No additional fee will be charged. 
  • Traveling with a pet: The airline allows small cats and dogs that weigh 8 kg (with their kennel) to travel in the hold. The booking must be completed online 48 hours before departure. Passengers traveling with pets must arrive 3 hours before departure at the Air France Terminal JFK. 
  • SkyPriority: Purchase SkyPriority at the airport, and you get priority access at the airport from check-in, baggage drop-off, and delivery, to security and boarding. Once you purchase the SkyPriority, the logo will appear on your printed boarding pass. 

Flight Delays at JFK Airport 

If the flight is delayed for 2 hours or more at the JFK Airport, passengers are entitled to the following under the Right To Care:

  • Meals and/or refreshments
  • Hotel/accommodation in case there is an overnight delay
  • 1 prepaid phone voucher 

Passengers are also entitled to compensation if the flight delay lasts 3 hours or more. The compensation includes:

Flight DistanceCompensation Amount
Flights up to 1,500 km378 USD
Flights between 1,500 and 3,500 km540 USD
Flights above 3500 km or a delay beyond 4h864 USD

The compensation would be provided in the form of a credit voucher, which remains valid for 1 year from the date of issue. Air France does not offer compensation due to extraordinary circumstances that are not under the control of the airline. This includes bad weather, strikes, political unrest, and other related circumstances.

Facilities/Amenities Provided By Air France at JFK Airport

Refer to the list below to understand the range of amenities available at Terminal 1:

ATMBag Storage by SmartCarte
Charging StationICE Currency Services
CXI – Currency Exchange InternationalFamily Restrooms
Interfaith ChapelNursing Stations
RestroomsService Animal/Pet Relief Area

Shopping/Dining Options for Air France Passengers at JFK Airport

Below is the list of locations where all shops, restaurants, and other services are available at the Terminal 1:

RestaurantShop
Five Borough Food HallHugo Boss
McDonald’sPack N Go
Shake ShackDFS Duty-Free
Peet’s Coffee & TeaCoach
The Palm Bar & GrilleBrooks Brothers
La Brea BakeryKate Spade
Pizza VinoMichael Kors
Bento SushiPandora
Blue Point BreweryCorsa Collections
Dunkin DonutsHudson

Map of Air France JFK Terminal – John F. Kennedy International Airport

Navigating Air France Terminal JFK is a cakewalk with our detailed map that will help you identify key locations like the check-in counter, parking, security checkpoints, boarding gates, lounges, shopping outlets, and all other amenities.

Contact Air France at John F. Kennedy International Airport (JFK)

Refer to the table below to explore other modes of communication to reach out to the airline’s executives at the JFK Airport:

Twitter:https://x.com/airfrance
Facebook:https://www.facebook.com/airfrance
Instagram:https://www.instagram.com/airfrance
Website:https://wwws.airfrance.fr/en/
Email:customer-care@airfrance.fr
Phone Number:+1-800-237-2747

Air France Terminal JFK offers a comfortable and quality travel experience, thanks to the state-of-the-art infrastructure alongside services that help passengers plan their travel efficiently. Every aspect of the travel services offered by Air France at Terminal 1 is meant for comfort and removing every hassle, besides empowering passengers at every step of the travel. 

FAQs

What terminal does Air France use at John F. Kennedy International Airport (JFK)?

Air France uses Terminal 1 at John F. Kennedy International Airport.

How early should I arrive at the Air France Terminal at JFK before my flight?

Air France passengers must arrive 3 hours before scheduled departure to avoid the peak rush at the airport.

Where can I find the Air France lounge at JFK Terminal 1?

The Air France lounge is located at Terminal 1, next to Gate 1 at JFK International Airport.

How do I check the live status of my Air France flight at JFK?

You need to visit the JFK airport website to know the live status of the flight.