Brussels Airlines operates out of Main Terminal at Quatro de Fevereiro Luanda International Airport (LAD). Main Terminal strives to offer 24/7 customer support and an avant-garde infrastructure that enhances passengers’ travel experience. The airline’s trained staff also offer assistance when it comes to making changes to their plan and all boarding-related assistance at the airport. Let’s understand what services you can expect at Main Terminal and the essential contacts you need to navigate the LAD Airport.
Brussels Airlines LAD Terminal – Quatro de Fevereiro Luanda International Airport
Refer to the table below to learn the important information about Brussels Airlines at LAD Airport.
Airline: | Brussels Airlines |
Airline IATA Code: | SN |
Airline ICAO Code: | BEL |
Airport Name: | Quatro de Fevereiro Luanda International Airport |
Airport IATA Code | LAD |
Terminal: | LAD |
Ticket Counter: | Departure Hall, LAD |
Address: | Ñlio. Dtfralio Sesa, Luanda, Angola |
Which Terminal is Brussels Airlines at Quatro de Fevereiro Luanda International Airport (LAD)?
Passengers flying with Brussels Airlines at LAD, need to go to Main Terminal, which is also the primary hub for Brussels Airlines. The airline offers various travel services at Main Terminal, such as check-in, baggage handling, special assistance, unaccompanied minor travel, pet travel, and more.
Main Terminal has undergone a significant transformation with expansion in the area to improve passenger experience by adding more departure gates, beefing up security, and opening of variety of high-end shopping outlets and eateries.
Beyond facilitating departure and arrival, Brussels Airlines passengers can access the Lounge at Main Terminal for complimentary access. At Main Terminal, there are several flower shops, newsstands, and duty-free outlets for pleasant gifting options.
At Main Terminal, Brussels Airlines offers a flight and a comfortable experience. Their presence at LAD is marked by high-quality customer support, offering essential travel services like check-in, extra baggage allowance, and last-minute cancellation, adding flexibility to your reservation.
Brussels Airlines LAD Departures Terminal
Brussels Airlines flight departs from Main Terminal at LAD Airport. The Terminal features world-class amenities like a self-service check-in kiosk, a baggage drop counter, a dedicated security screening lane, and plenty of shopping and dining options.
Before reaching the LAD Airport, complete the online check-in and print the boarding pass to avoid long queues. Passengers who need to request check-in at the LAD Airport or need to make a special request that requires a presence at the check-in counter must arrive 3 hours before the scheduled departure.
Obtain your boarding pass and head to the baggage drop counter. You can also add an extra baggage allowance for an additional fee. Please note that the baggage must be submitted at least 60 minutes before international travel.
Collect your baggage tags and move to the security screening area. After security, proceed to the departure hall. The number for the boarding gate will be mentioned on your boarding pass. Please note that the boarding gate closes 30 minutes before the scheduled departure.
Brussels Airlines LAD Arrivals Terminal
Brussels Airlines handles the arrival and all the associated operations at Main Terminal of LAD. The Main Terminal boasts state-of-the-art infrastructure that can smoothly handle huge volumes of international travelers.
Upon landing at LAD, you would be greeted by the Customs and Border Protection officers. The trained staff will streamline your verification process thanks to the multiple checking counters that can clear 50-100 passengers at one go.
Then proceed to the Baggage Carousel Area. Look for the LED monitors that will display the designated carousel as per your arrival flight. This will help you retrieve your bags quickly.
Passengers who need to declare special or prohibited items must head to the Customs section. You will be asked to fill out the form and declare the items. The customs clearance may take 30 minutes to 1 hour, depending on the travel season and the crowd at the airport.
The Arrival Hall is equipped with Free WiFi that will help travelers make arrangements for onward travel. Head to the Exit Hall and you will find plenty of car rental options. Besides, you can also find booths for taxis and ride-sharing services.
List of all Brussels Airlines Terminals.
Lost and Found Service at LAD Airport
Before leaving the LAD Airport, passengers are required to report any delayed or damaged baggage. Upon arrival, head to the Arrival Hall in Main Terminal where Brussels Airlines has a dedicated Lost and Found section.
Brussels Airlines offers you the Lost and Found form, where you need to provide information about your baggage, color, model, brand, unique features, etc. After you report, the airline will issue a unique reference number that will help passengers track the progress of your report.
Passengers who have the LAD Airport need to report within 24 hours of arrival. Once the bag is located, the airline will arrange the delivery of your checked luggage.
If the baggage is still missing after 21 days from the receipt of the unique reference number, your baggage is considered lost and is entitled to lost baggage compensation.
Travel Services Offered at LAD Airport
Passengers can avail of the following services at LAD Airport:
- Group Travel: 10 or more passengers who are traveling on the same itinerary would be offered priority check-in and boarding at Main Terminal.
- Rebooking Options: Passengers whose flight has been canceled or delayed at Main Terminal have the option to reschedule their flight or claim a refund.
- Pet Travel: The airline allows small cats and dogs to travel on board, provided they must be confined inside a kennel throughout the flight. Passengers must arrive at the Main Terminal check-in counter 3 hours before departure.
- Special Assistance: Brussels Airlines representative strives to make passengers’ journeys as smooth and comfortable as possible by offering mobility aids, company travel assistance, offering medical devices on board, and more.
- Children Traveling Alone: The airline offers escort assistance to children aged between 5 and 12 years old traveling alone. Unaccompanied minors, along with their parents/guardians, must report at LAD, 3 hours before departure.
Brussels Airlines Flights Delays at LAD Airport
Passengers whose flights have been delayed or canceled will receive all the latest updates on their flight from LAD Airport. In addition, the affected passengers are entitled to certain rights under the EU Regulation 261/2004.
This regulation applies to the passengers departing from LAD’s Main Terminal and flying into the EU. They must have a confirmed reservation. Passengers are entitled to compensation and the right to care if the delay occurs:
- By 4 hours for a flight distance above 3500 km.
- By 3 hours if the flight distance is between 1500 and 3500 km.
- By 2 hours if the flight distance is up to 1500 km.
Under the right to care, the airline offers:
- Free meals and refreshments during the waiting time at LAD.
- two brief telephone calls or sending two emails.
- Hotel accommodation if required.
Amenities and Facilities Provided by Brussels Airlines at LAD Airport
Check out the list of facilities and amenities available at Main Terminal of Quatro de Fevereiro Luanda International Airport (LAD):
Bag Storage | Baggage Storage |
Charging Station | Currency Exchange |
Family Restroom | Information Counter |
Interfaith Chapel | Hotel Reservations |
Baggage Storage | Lost & Found |
Men Restroom | Nursing Stations |
Restrooms | Service Animal Services |
Travelers Aid | Pet Relief Area |
Shopping/Dining options at LAD Airport
Here is the table that lists all the shopping and dining options available for passengers at LAD Airport:
Shopping | Dining |
---|---|
5th & Sunset | Bento Sushi |
Brooks Brothers | Blue Point Brewery |
Cell Phone Purchase (AT&T) | Buffalo Wild Wings |
Coach | Camden Foods Co. |
Corsa Collections | Camden Foods Zippin |
DFS Duty-Free | Chocolates & More |
Duty Free – Fashion | Dollies |
Hudson | Dunkin Donuts |
Hugo Boss | Five Borough Food Hall |
Kate Spade | Flatiron Coffee Roasters |
Michael Kors | Jamba Juice |
Pack N Go | Food & Beverage |
Pandora | La Brea Bakery |
Swarowski | Le Grand Comptoir |
Victoria’s Secret | McDonald’s |
Map of Brussels Airlines Terminal at Quatro de Fevereiro Luanda International Airport (LAD)
To smoothly navigate Brussels Airlines terminal at LAD Airport, you can refer to the interactive map displayed below:
Contact Brussels Airlines at at Quatro de Fevereiro Luanda International Airport (LAD)
Passengers can talk to the Brussels Airlines representative sitting at LAD’s Main Terminal by phone as well as by following the social media handles.
Contact Number: | 244 235 2387 |
Facebook: | https://www.facebook.com/brusselsairlines |
Instagram: | https://www.instagram.com/flyingbrussels/ |
TikTok: | https://www.tiktok.com/@brusselsairlines |
Website: | https://www.brusselsairlines.com/ |
Main Terminal offers its passengers a range of travel services and amenities for a comfortable and hassle-free transition at Quatro de Fevereiro Luanda International Airport (LAD). The airline’s representative at the airport also helps passengers manage their booking without making it too costly an affair. This way, passengers not only have the flexibility but are also empowered with the correct information they require for a smooth journey.
Frequently Asked Questions (FAQs)
The airline operates from Main Terminal at Quatro de Fevereiro Luanda International Airport (LAD), which is specifically catered for international travelers.
The check-in counter for Brussels Airlines is located at Main Terminal of LAD Airport. To complete the check-in at the airport, arrive 3 hours early before the flight.
Passengers can contact at 244 235 2387 for all travel-related assistance and it is available 24/7 a week.
There is no dedicated lounge for Brussels Airlines. Eligible passengers and frequent flyer members can access the Lufthansa Senator Lounge at the Departure Hall of Main Terminal.
Yes, the LAD Airport offers special assistance to the passengers with reduced mobility, elderly passengers, unaccompanied minors, pregnant women, and passengers traveling with infants.
Brussels Airlines Other Terminals
- Brussels Airlines TNG Terminal – Tangier Ibn Battouta Airport
- Brussels Airlines MLA Terminal – Malta International Airport
- Brussels Airlines CUN Terminal – Cancun International Airport
- Brussels Airlines IBZ Terminal – Ibiza Airport
- Brussels Airlines DME Terminal – Moscow Domodedovo Airport
- Brussels Airlines MUC Terminal – Franz Josef Strauss Airport
- Brussels Airlines VNO Terminal – Vilnius International Airport
- Brussels Airlines CMN Terminal – Casablanca Mohammed V International Airport
- Brussels Airlines NCE Terminal – Nice Côte d’Azur Airport
- Brussels Airlines FRA Terminal – Frankfurt Airport
- Brussels Airlines SID Terminal – Amílcar Cabral International Airport
- Brussels Airlines DLA Terminal – Douala Airport
- Brussels Airlines YYZ Terminal – Toronto Pearson International Airport
- Brussels Airlines MUC Terminal – Munich International Airport
- Brussels Airlines DEL Terminal – Indira Gandhi International Airport
- Brussels Airlines CKY Terminal – Conakry Airport
- Brussels Airlines GIG Terminal – Tom Jobim International Airport
- Brussels Airlines CPH Terminal – Copenhagen Airport
- Brussels Airlines FAO Terminal – Faro International Airport
- Brussels Airlines TER Terminal – Aerogare Civil das Lajes