Icelandair YEG Terminal – Edmonton International Airport

Icelandair Terminal YEG offers a smooth travel experience by offering world-class amenities promoting hassle-free travel for international passengers. Terminal 1 is dedicated to Icelandair passengers is equipped with an array of amenities, shopping, and dining options.

Let’s understand what services passengers can expect at IcelandAir Terminal 1, and how passengers can make the most of it.

IcelandAir Terminal YEG Airport Information

Below is the overview of Icelandic Airlines YEG Terminal –

Airport Name	Edmonton International Airport
Airport Code	YEG
Airline Code	108
IATA Code	FI
Address	1000 Airport Rd NW, Edmonton, AB T9E 0V3, Canada
Contact Number	1 780-890-8900
Icelandair YEG Terminal	Terminal 1
Daily Operating Hours	24 Hours Operation
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Official Website	www.icelandair.com
Facebook	hwww.facebook.com/Icelandair
You Tube	www.youtube.com/user/icelandair
Twitter	twitter.com/Icelandair
Instagram Account	www.instagram.com/icelandair

What Terminal Does Icelandair Use At YEG?

Icelandair uses Terminal 1 at Edmonton International Airport as the terminal has plenty of amenities and services that enhance passengers’ travel experience.

Passengers can also access last-minute services like flight booking, wheelchair service, flight changes, cancellations, and more to manage their travel efficiently.

Besides, passengers can request check-in at the IcelandAir Terminal YEG helping passengers with seat assignment as well as print boarding passes.

The Terminal has several shopping and dining options ensuring passengers make the most of their waiting time.

Icelandair YEG Terminal Departures

Icelandair departs from Terminal 1 at John F Kenedy International Airport as Terminal 1 is known for its state-of-the-art amenities among international travelers.

Once you arrive at YEG, head to the check-in counter and complete the boarding process. The check-in counter operates between 3 hours and 1 hour before scheduled departure.

Icelandair offers online check-in. Passengers having e-boarding passes must visit the baggage drop counter and collect their baggage tags to save time and long queues at the airport.

After you submit your baggage, head to the security screening area. The multiple checkpoints installed here help streamline the process and reduce the waiting time.

After passing through security, there is an array of shopping and dining options. Terminal 1 offers free WiFi, charging stations, and comfortable seating.

Please note that the boarding gate closes 45 minutes before departure, and passengers must adhere to the Icelandair boarding proceeds and timelines to avoid hassles.

Icelandair Arrival Terminal YEG

Icelandair flights arrive at Terminal 1 as the terminal is designed to handle the huge volume of international traffic.

Upon arrival, proceed to the immigration handled by the Customs Border Protection (CBP) officers who will verify your passport, visas, and other travel documents.

It is advised to keep your travel documents handy to streamline the process and for swift clearances.

After security, head to the baggage claim counter to recover your checked luggage. Terminal 1 features clear signage to help with smooth navigation and streamlining the baggage recovery process.

For those who need assistance related to baggage issues, there’s a Lost and Found office at the curbside of the Arrival Hall at Edmonton International Airport Icelandair Terminal 1.

Once bags are collected, go to the Custom, and keep the items handy that you need to declare. It is important to keep all the necessary documents and permits handy for a speedy clearance.

For onward travel, there are plenty of public and private transportation options available. Passengers can also access AirTran YEG from Terminal 1 for end-to-end travel.

There are taxis and shuttle services available outside the terminal as well.

List of All Icelandair Terminals

Icelandair Lost and Found Services at YEG Terminal 1

Any personal property that is left on board or at the IcelandAir Terminal YEG gets handled to the airline’s Lost and Found counter at the Arrival Hall.

Delay baggage – If the delivery of your baggage is delayed while arriving at YEG Terminal 1 you must report the missing baggage report immediately upon arrival. Once you have escalated the issue, the airline’s representative will provide you Property Irregularity Report. The file number is unique and is a reference number for your missing luggage.

Due to some reason, you fail to report the missing baggage at the airport, you have 21 days from the date of arrival to file a claim online.

Please note that the majority of baggage on Icelandair flights is delivered within 24 hours of being reported missing.

In case passengers need to purchase essential daily items like toiletries, briefs, vests, and medication, the airline offers compensation of 100 USD provided that the baggage delay must be 24 hours or more.

Damage baggage – if you notice damage to your luggage, you must take it to the airline’s baggage executives at Icelandair Terminal Edmonton International Airport. Once you report the matter, the airline will issue you a  Property Irregularity Report. You must keep this PIR number for future reference.

Please note that damaged baggage claims must be filed within 7 days from the date of arrival.

Travel Services Offered at the Icelandair Terminal YEG

Once you arrive at YEG Airport Icelandair Terminal 1, you can rest easy and the airline look after your travel needs. Make sure you have the necessary paperwork ready as the following services are offered at the YEG terminal 7 –

• Check-in – The airline offers check-in support at the airport provided you have the necessary paperwork and must arrive 2 hours before departure for international flights. It is recommended to provide a 6-character booking number, and passport number to the airline agent at the airport to complete the process.
• Baggage check-in – Passengers who have bags to check or need to purchase an additional baggage allowance at Icelandair YEG Departure Terminal, go to the check-in counter and print their bag tags. The airline accepts bags u to 45 minutes before scheduled departure.
• Icelandair service desks – For passengers who need assistance between flights there are service desks available at the Arrival Hall of YEG Terminal 1. These service desks are open when the Icelandair flights are arriving and departing.
• Select a seat – Passengers who booked the flight online have the option to select the seats at the time of check-in at the airport. If your travel involves multiple flights, the airline allocates seats to the passenger at the airport.
• Special assistance – Wheelchair service, traveling with infants, seeing-eye dogs and all special assistance can be requested at the Icelandair Terminal YEG at no additional charge.

Flight Delays at Icelandair Terminal YEG

Passengers whose flight has been delayed by 5 hours or more and who do not wish to reschedule their flight to the same or later date have the option to request a refund on the unused portion of the fare.

Passengers whose flight has been subjected to a delay are also entitled to care in reasonable relation to the waiting time. Passengers are entitled to the Right to Care if there a delay of  –

• 2 hours or more for flights less than 1500 km
• 3 hours or more for a flight distance between 1500 and 3500 km
• 4 hours or more for flight distances above 3500 km

In case there is an overnight flight delay, passengers are also entitled to accommodation and airport transfer.

Passengers are also entitled to flight delay compensation if there is a delay of 3 hours or more.

Services/Amenities at Icelandair YEG Terminal 1

Here is a list of services/amenities available at Icelandair YEG Terminal 1 for hassle-free travel –

• Charging Station s
• Mamava Nursing Suite
• SDI Currency Exchange
• ATM
• Family Restrooms
• Lounge @ T7
• Restrooms
• Service Animal/Pet Relief Area
• Travelers Aid
• Welcome Center

Map for YEG Airport Icelandair Terminal 

Refer to this map to navigate the Icelandair Edmonton International Airport Terminal –

IcelandAir Terminal YEG offers a variety of amenities and services for memorable travel experiences. Also, the airline’s last-minute services at the airport help you resolve last-minute hassles at the airport. The shopping and dining options at the Terminal 1 of YEG ensure you make the most of your waiting time while you shop for the essential and luxury items.

FAQs