Korean Air CGK Terminal – Soekarno–Hatta International Airport

Traveling with Korean Air and you’re unsure which terminal the airline uses at CGK? Korean Air operates from Terminal 3 at Soekarno–Hatta International Airport. The Korean Air CGK terminal includes a check-in counter, departure gate, and a range of amenities that help passengers with a smooth journey.

Here is everything you need to know about the Soekarno–Hatta International Airport Korean Air Terminal, and what passengers can expect at the newly renovated Terminal 3. 

Korean Air CGK Terminal – Soekarno–Hatta International Airport Overview

Korean Air Soekarno–Hatta International Airport terminal serves as a gateway for eligible passengers as well as for the codeshare agreement partners. Here are all the essential details you need to know – 

Airport Name	Soekarno–Hatta International Airport
Airport Code	CGK
Address	Soekarno-Hatta International Airport, Benda, Tangerang City, Banten 19120, Indonesia
Korean Air CGK Terminal	Terminal 3
Daily Operating Hours	24 Hours Operation
Airport Phone Number	N/A
Korean Air IATA Code	KE
Korean Air ICAO Code	KAL
Official Website	www.koreanair.com
Airport Website	https://soekarnohatta-airport.co.id/

What Terminal is Korean Air at CGK Terminal?

Korean Air serves Terminal 3 at John F Kennedy International Airport. Korean Air offers its passengers enhanced amenities and services alongside the award-winning in-flight services while flying out of CGK.

The airline offers the following amenities to the eligible Korean Air passengers – 

• Access to SkyTeam alliance’s lounge such as Air France Lounge and Lufthansa Lounge.
• Complimentary food and beverages inside the lounge
• Priority boarding to Business Class, First Class, and SKYPASS Club member
• Free WiFi at CGK’s Terminal 3

Korean Air CGK Terminal Arrivals

Passengers disembarking at the CGK Korean Air arrival terminal will find the baggage claim desk at Terminal 3 of the Arrival Halls. 

Terminal 3 also includes the Customs & Immigration, Lost and Found desk, and transport facilities.  

The average clearance time at Terminal 3’s Customs is 25 minutes post-arrival. 

Korean Air Soekarno–Hatta International Airport Terminal Departures

Passengers arriving at the CGK Airport Korean Air Terminal must keep their passports and travel documents handy. The check-in counter is located at the Departure Hall, pre-security, and opens 3.5 hours before and closes 1 hour before international flight departure.

Passengers with the following eligibility must use the Korean Air self-service check-in counter at the Soekarno–Hatta International Airport terminal –

• Passengers with the confirmed e-tickets.
• Passengers traveling with visa-free destinations.
• If traveling from Seoul Incheon International Airport to the US under the Visa Waiver Program

Passengers traveling with infants, sports equipment, or whose itinerary includes a connecting flight are not allowed to use the self-service baggage counter.

List of all Korean Air Terminals.

Korean Air Lost & Found at Soekarno–Hatta International Airport

Any items that are lost or misplaced on the aircraft will be kept at the Lost and Found office at the Korean Air CGK Terminal at the arrival halls. 

These items are held for 30 days and then handled over to the CGK airport’s authorities. 

Passengers after filing a report can track the status of the delayed or damaged baggage. 

Korean Air Services at CGK Airport

Below is the list of the following services available for eligible passengers at Soekarno–Hatta International Airport Korean Air Terminal – 

• Flight change/cancellation (up to 3 hours before departure)
• Self-service boarding pass counter
• Priority boarding
• Priority baggage handling
• Visa and immigration guidance desk
• Baggage claim
• 24/7 Customer service
• Korean Air international pet travel
• Infant booking (last-minute booking available 3 hours before departure)
• International unaccompanied minor travel (must be at least 14 years of age)
• Add/purchase extra baggage

Map of Korean Air Terminal at Soekarno–Hatta International Airport

The map of Korean Air Soekarno–Hatta International Airport Terminal is a conveniently accessible medium to find helpdesks, counters, etc. within the complex. By using it, passengers can know the locations of baggage claim, check-in, lost and found office, and others. Further, it can be utilized to attain other crucial information such as directions and distance.

CGK Airport Korean Air Terminal is a testament to hassle-free travel services with an aim for 100% satisfaction to the passengers. The airline also offers world-class amenities that enhance seamless connectivity with a focus on providing a premium experience, as your journey to comfort begins the moment you step into Korean Air’s Terminal 3 at CGK. 

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